top of page

Frequently Asked Questions ( FAQ's)

What makes Bits and Pieces sustainable?

We use upcycled materials to reduce waste and give new life to discarded resources. Each piece is consciously crafted in small batches.

​

Why does my item look slightly different from the photos?

Since we use upcycled materials, every piece is unique. Minor variations are part of its character.

​

How long does shipping take?

Orders are processed within 2–4 business days. Shipping times vary by location.

​

Do you offer returns?

Currently, we offer exchanges only (see our Exchange Policy for details).

​

What payment methods do you accept?

We accept major credit/debit cards and secure online payment methods.

​

Do you ship internationally?

Yes, international shipping rates and timelines vary by destination.

​

Can I request a custom piece?

Yes! Please email us at bitsandpiecesapparel@gmail.com to discuss custom orders.

bottom of page